You have feedback waiting for you...
Twocents helps local businesses capture negative reviews before they hit the web. Earn more public praise and fewer public complaints by giving customers a way to share their feedback directly & privately.
Your business already has feedback on Twocents. To read & respond, create a free account below.
No credit card required.
trusted by hundreds of New Jersey business owners
We help local businesses catch issues early, before they go public.
Less Yelp, More Help.
Most customers prefer to provide constructive feedback privately, instead of posting it online. Twocents gives them an easy way to do it.
- Our customers see an average 3x more feedback when they start using Twocents.
- Protect your online reputation by engaging privately with patrons who had a "less-than-five-star" experience.
- Identify your loyal customers and help push their positive experiences to public formats, boosting your online ratings.
The food was great, but our table was under the speaker, and we couldn’t hear our waiter explain the specials. A printed specials menu would help.
My two cents...
How it works for your customers
Scan the QR
Customers scan one of the QR codes displayed in your business, or go directly to twocents.io to find your business any time.
Make a suggestion
Customers share their two cents with you directly using our fast feedback page (no app download required).
See the outcome
Customers are notified when you acknowledge or resolve their suggestion in your dashboard.
Earn points (and karma)
Customers earn points towards great rewards – and a sense of helping a local business improve rather than shaming it online.
Check out the full customer experience at twocents.io
Turn customer feedback into meaningful action.
More positive reviews in public places
Promote your happiest customers. When you receive glowing feedback, Twocents makes it easy to invite those patrons to post their praise publicly on Yelp or Google. Manage criticism privately, spotlight praise publicly — the smart way to protect your reputation.
Your private dashboard
Not every conversation needs to happen online. Twocents gives your customers a private space to share honest feedback directly with you, before it ever reaches public review sites. Read, respond, and resolve issues quickly while keeping your reputation intact and your customers heard.
Shareable wins
Turn great feedback into great marketing. With one click, share your best suggestions and praise to social media to celebrate your wins and attract new customers. You can also share feedback privately with your team to recognize great work and identify areas for improvement together.
Triple the feedback volume
Get up to 3× more feedback than Google and Yelp combined. Twocents gives you printable QR codes for tables, a door sticker for walk-ins, and a digital kit for your website, socials, and emails. These simple tools raise awareness and make it effortless for customers to share praise and suggestions directly with you.
Easy AI summaries
Skip the data overload. Twocents automatically organizes and summarizes your feedback so you instantly see what’s working — and what’s not. Save time and spot trends before they become reputation risks.
A note from Tom and Drew, our founders