Grow your business with private customer feedback

Twocents helps businesses collect honest feedback, recover unhappy customers, and turn great experiences into stronger reviews — all in one simple platform.

No credit card required.

Questions? Contact us

Less Yelp, More Help.

Most customers want to be helpful — not leave public complaints. Twocents gives you a private way to hear from more customers, recover unhappy ones, and strengthen your reputation.

Hear from more customers. Capture private feedback from customers who would never post a public review. 
Recover unhappy customers. Respond privately with AI-assisted replies and recovery offers before issues escalate. 
Strengthen your reputation. Make it easy for customers to share authentic experiences on Google and Yelp.

The food was great, but our table was under the speaker, and we couldn’t hear our waiter explain the specials. A printed specials menu would help.

My twocents...

trusted by hundreds of New Jersey business owners

See how local businesses catch issues early, before they go public.

Lauren Hirschberg, Owner & Chef

Turtle + the Wolf

"Twocents creates a more mature, civilized feedback culture. Guests can share honestly, and we can respond thoughtfully without the chaos of public reviews."

Robert Spina, Owner

Boschetto

"Twocents feels like the future of feedback: it’s simple, direct, and gives us insights in a way that just makes sense."

Carla & Marcelo Silva, Owners

Mercado

"Twocents is a more organic and honest way to receive direct feedback from customers. It gives us a real common pulse of what customers are thinking."

Darya Mishina and Jacob Baccus, Owners

Acorn General Store

"Twocents is a place where people can let us know how we're doing. The anonymous factor really allows people to feel more comfortable giving their thoughts."

Dan Campeas & Dayanna Ordonez, Owners

Dan & Day's Burgers & Shakes

"Twocents gives our customers a safe way to share honest feedback — and for us, that’s been a game changer. It’s helped us stay sharp and meet expectations."

How it works for your customers

Find your business

Your customers can search for your business on Twocents or access your page by scanning one of your in-store QR codes.

Make a suggestion

Customers share their feedback with you directly and privately using our fast feedback page (no app download required).

See the outcome

They'll be notified when you thank them or respond to their feedback, giving them the option to continue the conversation.

Earn points

All feedback earns points towards great rewards – and a sense of helping a local business improve rather than blasting it online.

Check out the full customer experience at twocents.io

A platform built to turn customer feedback into growth.

Your private dashboard

Not every conversation needs to happen online. Twocents gives your customers a private space to share honest feedback directly with you, before it ever reaches public review sites. Read, respond, and resolve issues quickly while keeping your reputation intact and your customers heard.

More positive reviews in public places

Promote your happiest customers. When you receive glowing feedback, Twocents makes it easy to invite those people to post their praise publicly on Yelp or Google. Manage criticism privately, spotlight praise publicly — the smart way to protect your reputation.

Shareable wins

Turn great feedback into great marketing. With one click, share your best suggestions and praise to social media to celebrate your wins and attract new customers. You can also share feedback privately with your team to recognize great work and identify areas for improvement together.

Triple the feedback volume

Get up to 3× more feedback than Google and Yelp combined. Twocents gives you printable QR codes for tables, a door sticker for walk-ins, and a digital kit for your website, socials, and emails. These simple tools raise awareness and make it effortless for customers to share praise and suggestions directly with you.

Easy AI summaries

Skip the data overload. Twocents automatically organizes and summarizes your feedback so you instantly see what’s working — and what’s not. Save time and spot trends before they become reputation risks.